TRACKING FAQS<\\\/span><\\\/h4>\\n\\n
I HAVE NOT RECEIVED ALL OF THE ITEMS IN MY ORDER.<\\\/span><\\\/h4>\\nWe have warehouses in different countries of the world and ship from the closest warehouse to your location. But sometimes all warehouses do not have all the stock available so we have to ship your order from different warehouses. This means that some items may take longer the others to be delivered<\\\/strong>. Rest assured, you will get all the items. If you do not get all the items then you can always claim a refund.\\u00a0<\\\/span><\\\/p>\\nWHY ISN'T MY TRACKING NUMBER WORKING?<\\\/h4>\\n
Often, tracking numbers will only function on domestic orders, as foreign postal systems will not update the location of the package in our carriers' systems. International shipping usually takes between 2-6 weeks, so you can estimate that it will take about that long from the time your package ships until you'll receive it. If your order is domestic and the tracking number doesn't work, please let us know so we can make sure that your items were properly shipped.<\\\/p>\\n
THE TRACKING NUMBER SAYS DELIVERED, BUT I HAVEN'T RECEIVED MY ORDER?<\\\/h4>\\n
All domestic delivery issues become the responsibility of your Local Postal Service once the parcel lands in your country. You can contact\\u00a0your local postal service<\\\/span>\\u00a0<\\\/span><\\\/strong>to locate your package.<\\\/p>\"}","track_seo":"","status_config":{"blank":{"en_status":"","cn_status":"","status":"","img":"\/\/s.trackingmore.com\/shopify\/status\/blank.png"},"pending":{"en":"Pending","cn":"\u67e5\u8be2\u4e2d|\u67e5\u8be2\u4e0d\u5230|\u65e0\u5355\u53f7\uff0c\u53ea\u6709\u8ba2\u5355\u53f7","status":1,"img":"\/\/s.trackingmore.com\/shopify\/status\/pending.png"},"transit":{"en":"In Transit","cn":"\u8fd0\u8f93\u9014\u4e2d","status":2,"img":"\/\/s.trackingmore.com\/shopify\/status\/transit.png"},"pickup":{"en":"Out for Delivery","cn":"\u5230\u8fbe\u5f85\u53d6","status":3,"img":"\/\/s.trackingmore.com\/shopify\/status\/pickup.png"},"delivered":{"en":"Delivered","cn":"\u6210\u529f\u7b7e\u6536","status":4,"img":"\/\/s.trackingmore.com\/shopify\/status\/delivered.png"},"expired":{"en":"Expired","cn":"\u8fd0\u8f93\u8fc7\u4e45","status":5,"img":"\/\/s.trackingmore.com\/shopify\/status\/expired.png"},"undelivered":{"en":"Failed Attempt","cn":"\u6295\u9012\u5931\u8d25","status":6,"img":"\/\/s.trackingmore.com\/shopify\/status\/undelivered.png"},"exception":{"en":"Exception","cn":"\u53ef\u80fd\u5f02\u5e38","status":7,"img":"\/\/s.trackingmore.com\/shopify\/status\/exception.png"},"info_received":{"en":"Info Received","cn":"\u5f85\u63fd\u4ef6","status":8,"img":"\/\/s.trackingmore.com\/shopify\/status\/info_received.png"}},"status_key_arr":[1001,1100],"map":{"show":true,"location":"1"},"show_recommend":1,"recommend":2,"shop":"my-sam-store.myshopify.com","api_url":"\/apps\/trackingmore\/api\/index.php","userAction":"","hidden_courier":[]}}
We have warehouses in different countries of the world and ship from the closest warehouse to your location. But sometimes all warehouses do not have all the stock available so we have to ship your order from different warehouses. This means that some items may take longer the others to be delivered<\\\/strong>. Rest assured, you will get all the items. If you do not get all the items then you can always claim a refund.\\u00a0<\\\/span><\\\/p>\\n Often, tracking numbers will only function on domestic orders, as foreign postal systems will not update the location of the package in our carriers' systems. International shipping usually takes between 2-6 weeks, so you can estimate that it will take about that long from the time your package ships until you'll receive it. If your order is domestic and the tracking number doesn't work, please let us know so we can make sure that your items were properly shipped.<\\\/p>\\n All domestic delivery issues become the responsibility of your Local Postal Service once the parcel lands in your country. You can contact\\u00a0your local postal service<\\\/span>\\u00a0<\\\/span><\\\/strong>to locate your package.<\\\/p>\"}","track_seo":"","status_config":{"blank":{"en_status":"","cn_status":"","status":"","img":"\/\/s.trackingmore.com\/shopify\/status\/blank.png"},"pending":{"en":"Pending","cn":"\u67e5\u8be2\u4e2d|\u67e5\u8be2\u4e0d\u5230|\u65e0\u5355\u53f7\uff0c\u53ea\u6709\u8ba2\u5355\u53f7","status":1,"img":"\/\/s.trackingmore.com\/shopify\/status\/pending.png"},"transit":{"en":"In Transit","cn":"\u8fd0\u8f93\u9014\u4e2d","status":2,"img":"\/\/s.trackingmore.com\/shopify\/status\/transit.png"},"pickup":{"en":"Out for Delivery","cn":"\u5230\u8fbe\u5f85\u53d6","status":3,"img":"\/\/s.trackingmore.com\/shopify\/status\/pickup.png"},"delivered":{"en":"Delivered","cn":"\u6210\u529f\u7b7e\u6536","status":4,"img":"\/\/s.trackingmore.com\/shopify\/status\/delivered.png"},"expired":{"en":"Expired","cn":"\u8fd0\u8f93\u8fc7\u4e45","status":5,"img":"\/\/s.trackingmore.com\/shopify\/status\/expired.png"},"undelivered":{"en":"Failed Attempt","cn":"\u6295\u9012\u5931\u8d25","status":6,"img":"\/\/s.trackingmore.com\/shopify\/status\/undelivered.png"},"exception":{"en":"Exception","cn":"\u53ef\u80fd\u5f02\u5e38","status":7,"img":"\/\/s.trackingmore.com\/shopify\/status\/exception.png"},"info_received":{"en":"Info Received","cn":"\u5f85\u63fd\u4ef6","status":8,"img":"\/\/s.trackingmore.com\/shopify\/status\/info_received.png"}},"status_key_arr":[1001,1100],"map":{"show":true,"location":"1"},"show_recommend":1,"recommend":2,"shop":"my-sam-store.myshopify.com","api_url":"\/apps\/trackingmore\/api\/index.php","userAction":"","hidden_courier":[]}}WHY ISN'T MY TRACKING NUMBER WORKING?<\\\/h4>\\n
THE TRACKING NUMBER SAYS DELIVERED, BUT I HAVEN'T RECEIVED MY ORDER?<\\\/h4>\\n